Policies and Procedures
Impartiality and Conflict of Interest Policy
Green Destinations Certification maintains a formal Impartiality and Conflict of Interest Policy ensuring that:
- Certification decisions are objective and evidence-based
- All potential conflicts are identified, managed, and documented
- Commercial, personal, or organisational interests do not influence outcomes
Appeals and Complaints Procedures
Green Destinations Certification operates transparent and accessible procedures for:
- Appeals against certification decisions
- Complaints regarding certification processes or conduct
All appeals and complaints are handled independently and in accordance with documented procedures.